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Terms of Service

Clear rules for a successful collaboration. Here is how we work together.
Last updated: August 22, 2026

1. Our Services

Atmiz provides web development, app development, UI/UX design, and related digital services, including but not limited to custom software, progressive web apps, internal tools, e-commerce platforms, and ongoing maintenance or support. The specific scope, deliverables, timeline, and cost for any engagement are defined in a signed project proposal, statement of work, or contract ("Project Agreement"). Where these Terms and a Project Agreement conflict, the Project Agreement takes precedence for that engagement.

We are committed to delivering high-quality work, but we reserve the right to decline or discontinue projects that fall outside our technical expertise or violate our ethical guidelines, subject to the termination terms in Section 14.

2. Proposals & Project Scope

  • Proposals are estimates based on the information available at the time and are valid for 15 days unless stated otherwise.
  • Scope is defined in the Project Agreement. Work outside that scope ("out-of-scope work"), such as new features, additional revision rounds beyond what was agreed, or requirement changes after design and development sign-off, will be quoted separately and may affect the project timeline.
  • Significant scope changes may require a revised Project Agreement and adjusted payment schedule.

3. Payments

  • Projects are typically billed in milestones tied to project phases (e.g., an advance payment to begin work, progress payments at agreed checkpoints, and a final payment on completion). The exact schedule is set out in the Project Agreement.
  • Invoices are due within the timeframe stated on the invoice (typically Net 15 or Net 30 days) unless otherwise agreed in writing.
  • Late payments may incur a late fee and/or pause active work until the account is brought current. We reserve the right to suspend access to deliverables, staging environments, or source code for accounts with overdue balances.
  • All fees are exclusive of applicable taxes, government levies, and third-party costs (e.g., domain names, hosting, licensed plugins, stock assets, or paid APIs) unless explicitly included in the Project Agreement.
  • Prices are quoted in the currency specified in the Project Agreement. Payments made via international transfer are the Client's responsibility for any bank or conversion fees.

4. Intellectual Property

  • Upon full and final payment, the Client owns the rights to the agreed deliverables specific to their project, including final designs, custom code written for the project, and content created for them.
  • Atmiz retains ownership of and the right to reuse its own pre-existing tools, frameworks, internal libraries, boilerplate code, and general methodologies, whether or not they are incorporated into a Client's deliverables. This does not restrict the Client's use of their own delivered project.
  • Third-party assets (fonts, stock photography, plugins, icon sets, open-source libraries, etc.) remain subject to their original licenses. It is the Client's responsibility to maintain any ongoing licenses required to continue using such assets after project handover.
  • Until full payment is received, all work product remains the property of Atmiz and may not be used, published, or distributed by the Client.
  • Unless otherwise agreed, Atmiz may display completed work in its portfolio, case studies, and marketing materials. Clients may request confidentiality for specific projects in writing.

5. Client Responsibilities

  • Clients are responsible for providing clear requirements, timely feedback, necessary content (text, images, credentials, brand assets), and any third-party access needed to complete the project.
  • Delays in providing feedback, content, or approvals may extend the project timeline proportionally and do not constitute a breach by Atmiz.
  • Clients are responsible for ensuring that any content, data, or materials they provide do not infringe on third-party rights (copyright, trademark, privacy, etc.). Atmiz is not liable for claims arising from Client-supplied materials.
  • Clients are responsible for maintaining their own backups of data on any system delivered, unless a maintenance agreement with Atmiz explicitly covers backups.

6. Revisions & Approvals

  • Each project phase (design, development, etc.) includes a defined number of revision rounds as specified in the Project Agreement.
  • Deliverables are considered approved if the Client does not provide feedback within 7 business days of delivery, unless a different review period is agreed in writing.
  • Revisions requested after a phase has been approved, or beyond the included rounds, are treated as out-of-scope work under Section 2.

7. Timelines

  • Project timelines in the Project Agreement are estimates based on timely Client cooperation, agreed scope, and no unforeseen technical obstacles.
  • Atmiz is not responsible for delays caused by late Client feedback, delayed content/access, third-party service outages, or scope changes.
  • Rush delivery, where feasible, may be available at an additional cost.

8. Confidentiality

Both parties agree to keep confidential any non-public business, technical, or financial information shared during the engagement, and to use it only for the purposes of the project. This obligation survives the completion or termination of the engagement. It does not apply to information that is already public, independently developed, or required to be disclosed by law.

9. Warranties & Disclaimers

  • Atmiz will perform services in a professional manner consistent with industry standards.
  • Deliverables are provided "as is" beyond any warranty period specified in the Project Agreement (typically covering defect fixes for a defined window post-launch, e.g., 30 days). This warranty covers bugs in delivered functionality. It does not cover new feature requests, changes in requirements, or issues caused by third-party changes (browser updates, hosting changes, API changes, etc.).
  • Atmiz does not guarantee specific business outcomes (e.g., traffic, conversions, rankings, revenue) resulting from a delivered project.
  • Except as expressly stated, Atmiz disclaims all other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.

10. Limitation of Liability

To the maximum extent permitted by law, Atmiz's total liability arising out of or related to a project shall not exceed the total amount paid by the Client for that specific project. Atmiz shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, data, or business opportunity, even if advised of the possibility of such damages.

11. Third-Party Services & Hosting

Where a project relies on third-party services (hosting providers, domain registrars, payment gateways, APIs, SaaS tools, etc.), Atmiz is not responsible for outages, pricing changes, policy changes, or discontinuation of those services by their providers. Ongoing subscription costs for such services are the Client's responsibility unless otherwise agreed.

12. Maintenance & Support

Post-launch maintenance, support, hosting management, or feature additions are not included in a project unless specified in the Project Agreement or covered by a separate maintenance agreement. Atmiz offers optional ongoing maintenance plans (details available on request).

13. Force Majeure

Neither party is liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, internet or infrastructure outages, government action, or other events of force majeure.

14. Termination

  • Either party may terminate an active Project Agreement with 14 days' written notice.
  • Upon termination, the Client is responsible for payment for all work completed up to the termination date, based on the milestone schedule or a pro-rated calculation of effort completed.
  • Refunds, where applicable, are provided only for the uncompleted portion of paid-but-undelivered work, calculated proportionally to project progress at the time of termination.
  • Atmiz reserves the right to terminate an engagement immediately if the Client fails to make payment, provides unlawful instructions, or breaches these Terms.
  • Sections relating to Intellectual Property, Confidentiality, and Limitation of Liability survive termination.

15. Governing Law & Disputes

These Terms are governed by the laws of India. Any disputes arising from these Terms or a Project Agreement will first be addressed through good-faith negotiation between the parties. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts of Kerala, India, unless otherwise agreed in a specific Project Agreement.

16. Changes to These Terms

Atmiz may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued engagement of our services after changes are posted constitutes acceptance of the revised Terms. Material changes affecting an active Project Agreement will be communicated directly to the Client.

17. Contact

Questions about these Terms can be directed to:

Atmiz

Email: support@atmiz.com

Phone: +91 8304081013

Web: atmiz.com